Coronavirus (COVID-19) Update 23 March 2020

Here at the Flight Sim Centre, we recognise the impact and uncertainty that the Coronavirus (COVID-19) is creating in all our workplaces and communities and we are sensitive to those who are affected. 

Following the introduction of government measures intended to delay the spread of the COVID-19 virus, we regret to inform you that we will temporarily suspend operations from Saturday 21st March 2020, planning to reopen at 9am on Friday 1st May. We sincerely hope that we will be “flying” again at the end of this period, but we will obviously continue to follow all the latest advice from the Government and NHS, our priority is to ensure the safety of our customers and staff.

The situation we are all facing is changing daily and we would like to thank all of our customers and our hard-working and dedicated team for their support and understanding during this time.

Affected Customers

You can follow us on Facebook @FlightSimCentre, Twitter @flightsimNE & Instagram at thesimcentre where we will continue to keep our customers informed about the current situation and how you may be affected as news develops. We urge everyone to follow all of the relevant official advice regarding your personal health and wish you and your families all the best during this uncertain period. 

If you have a 3rd party voucher i.e. Groupon, and you have booked a date in (between 21st March to 1st May) your voucher will be extended until the end of November.

If you have a 3rd party voucher and have not yet booked in with us please email us info@flightsimcentre.com with your voucher number/security code (and PIN number if you have one) before the voucher’s expiry date, then we can extend your voucher until end of November.

Alternatively if you have a 3rd party voucher, and have not yet booked in, please contact your voucher provider directly for further advice regarding the validity of the voucher and any extensions, in some cases you may be able to get a refund, if you can then the Flight Sim Centre will of course price match and offer you a further 20% discount. If your 3rd party voucher company refuses you a refund or extension then the Flight Sim Centre is willing for a small fee of £10 to extend and carry out your experience for you, and remember all vouchers can be upgraded at any time just drop us an email to info@flightsimcentre.com

All our customers who have kindly bought direct from Flight Sim Centre, and you have booked in already before 1st May, your future booking can be re-scheduled at your convenience through our Schedule your visit link up until the end of the year. (Please note the online calendar operates on a 3 month rolling period).

Don’t forget – Vouchers are still available via our website www.flightsimcentre.com, these will be emailed to you directly. As a goodwill gesture and to thank you for your continued support we are happy to offer a further 20% discount using the code FSC20 at the checkout. This is an extra discount in addition to our Easter Sale prices. We urge you to support local businesses and buy direct from us at this time. Remember if you buy direct from us our vouchers are valid for 12 months with no restrictions or surcharges. 

Future expansion of the Flight Sim Centre

The future is bright and all blue skies at the Centre as we have 3 new flight simulators coming soon:

The F/A-18C Fighter Jet – the same aircraft Tom Cruise will be flying in the new Top Gun movie coming out in Summer!

Our real Piper PA28 Light Aircraft – where we can teach you principles of flight from the very basics to advanced pilot training.

The cherry on top is our brand new fully functional FAA certified Boeing 737-800 Airliner with cabin area for your passengers. With 4K graphics and a 230 degree wrap around screen – making us the most immersive and best 737 simulator in the whole UK.

As well as our new simulators we now also offer a Future Pilot course and our ever popular and helpful Fear of Flying sessions and with expansion plans going ahead at the Centre now is a great time to buy.

Just for now, Flight Sim Centre is going into temporary hibernation, but we cannot wait to wake the sleeping giant as our new simulators and new Centre will be worth the wait.

See you in the virtual skies soon!

Regards

Flight Sim Centre Team